I’m often prone to absent-mindedness. I’ll admit that. It’s a weakness, and even comprehensive note taking doesn’t spare me from it.
But I always remember promising money to people. So I was a little surprised by the following telephone conversation:
Me: “Hello, Dave Coveney.”
Her: “Hello, I’m calling to confirm that the anti-bullying books you’ve sponsored are now ready to be sent out. Which school in your postcode would you like to receive them?”
Me: “Er, pardon?! Which postcode?”
Her: “WA8 8AA”
Me: “OK, er, when did we discuss this?”
Her: “In May.”
Now at this point I was getting suspicious – I don’t make a habit of sponsoring anything without there being some firm action on my part – ie, research and reading.
Me: “And what did I agree to?”
Her: “To sponsor these books, which have your business name on the back.”
Me: “But I’ve never sponsored anything!”
Her: “Oh just f*ck off.” Brrrrrrrr….
Can’t be a fun job for the girl, but why would you even work in such a place? It’s clearly a scam. The idea is to make you think you’ve forgotten something (easily done in a busy firm) that happened six months ago. They send the invoice, it gets paid, they run away with the cash. Nobody gets helped.
And what has this to do with web design? Not a lot, but does having something to do with putting in place the correct systems to avoid these kind of rip-offs. For example, no invoice to be paid without a matching Purchase Order, for starters, and a paper trail identifying every stage of a purchase.
We can help with that too, of course.